No time for our wonderful customers. - Anonymous employee Hobby Lobby Employee Review

3.0
Dec 25, 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is a job and the customers are well worth your trouble. Hobby Lobby has attracted very nice, wonderful customers who always enjoy our interactions with them. Most of them are crafters and hobbiest who love shopping the store and coming up with new ideas. When the employees get a chance to interact with the customers it makes for a very enjoyable atmosphere. When they happen to hire department heads or employees who know their departments, the customers are thrilled and become very good repeat customers. That is really the only rewarding part of the job.

Cons

No advancement opportunity for anyone other than manager or co-manager. Very, very low pay for anyone other than manager or co-manager. We are not allowed enough customer relations and interactions with the customers. We are all just stockmen and cashiers. We are not given the time or opportunity to help customers when they need it. There are no isle signs or department signs telling the customers where departments and merchandes is. They need our help to navigate the store, but we are not able (and never enough of us) to help them. We are told by management to "walk them to where they need to go", but are repremanded when we take any time with a customer because we should be "putting up stock", "reordering", or doing "resets". The only way to accomplish our jobs in the time alotted is to "ignore the customers" so they don't take time away from our tasks.

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5.0
Jun 28, 2026
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Pros

Stress Free Job, AWESOME Management. They work with your schedule. I absolutely love working there.

Cons

Only thing I can say is just need more hours and wish they gave raises yearly, other than that it's a great place to work.

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