I'm excited to get out of bed each morning (for the first time in my life) - Customer Care Specialist Hnry Employee Review

5.0
Nov 8, 2023
Recommend
CEO approval
Business outlook

Pros

Where do I even start, honestly? This job has genuinely saved me. The way they have treated me since I started, even with the team growing and changing, has unravelled so much harm that past employers have done. They have restored my faith in being in the workforce overall. The Hnry team live our culture and values every day; I love knowing that these are the people I get to interact with on a daily basis. But unlike with a lot of jobs, the team is not the ONLY thing that makes me excited for work. I have a role that stimulates my brain, where I get to help people every day, and continue learning myself. I have managers that genuinely care about my progression within the company, and not just ticking boxes. Feedback is reasonable and actionable, and I feel respected in the way it's delivered. When you're stressed or struggling, with work - or even health scares in my family - I've seen nothing less than support, reassurance, and kindness. Someone is always there to jump in and do what they can to make sure I'm okay. If I sound like a Hnry fangirl, it's because I am!

Cons

There are no cons I can name, because when something pops up that we're unsure about or is potentially not working, we have a voice to let our Leadership team know, without fear of repercussions. (This is not something I have experienced with ANY other company in my working life.)

Explore other reviews about Hnry

3.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

You'll get to work with fantastic colleagues; there is an emphasis on the type of people hired, and generally speaking, the people you'll interact with on a day-to-day basis are going to be great, and you will enjoy working with them.

Cons

Constantly changing priorities & team structures lead to a lot of wasted time & effort. They hired too fast without putting the systems in place to handle the influx of people, not to mention other changes in how work is done, leading to bottlenecks and general dysfunction. They are not a people-focused company despite appearances; you're just a warm body at the end of the day, but that's most workplaces.

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A really supportive team with lots of down-to-earth and kind people! Work life balace is awesome, and culture is fun! I feel appreciated here, not just for my skills and the work I do, but also for the energy I bring to the office. It’s super refreshing to work somewhere where you feel valued as a person and not just a number. Grateful for the opportunity to work here!

Cons

Currently, no cons to note!

See reviews by: Helpful|Rating|Date|All