I applied online. I interviewed at Hnry (Wellington, Wellington) in Oct 2022
Interview
I attended two rounds of interview for this application. The first round was a HR phone call screening. The HR lady was really nice.
Then the second round was a scenario based presentation. i was given a case 24 hours (or 48 h i can't remember but it was not very long) before the interview to prepare.
Interview questions [1]
Question 1
the HR lady asked me why i wanted to leave my current job.
I applied online. I interviewed at Hnry (Wellington, Wellington) in Jan 2026
Interview
The interview process felt unnecessarily long for an entry-level customer service role, with five interview stages that did not feel proportionate to the position.
The technical assessment required candidates to respond in a very specific and rigid style, which seemed to prioritise conformity over communication skills or problem-solving ability. Throughout the process, the interviewers appeared highly judgmental, and the environment did not feel particularly inclusive or open-minded.
It was also disappointing to be progressed through additional interview stages despite it feeling clear that a hiring decision may already have been made . Overall, the process came across as poorly designed and more focused on filtering candidates out than fairly assessing their potential. This experience did not reflect the inclusive and supportive workplace culture the company promotes.
Interview questions [1]
Question 1
How does the role align with your career aspirations
There are 5 rounds of interviews
1. Situational Judgment Assessment
2. Phone Call
3. In person interview
4. Technical Assessment
5. Another in person interview
The interview process at Hnry is frustrating and contradictory. The manager outright said, “we expect people to know nothing before they start working here.” Yet the technical assessment expects you to already meet their exact communication standards. That’s not entry-level — that’s misleading.
If you make it through, they’ll happily answer your questions about how you did and what you could do to improve and are happy to have a chat. But if you don’t progress, they don’t bother replying to you at all. They ignore you completely, offering no real feedback or respect for your time. The whole process comes across as poorly designed, inconsistent, and dismissive of candidates.