Does Highmark Residential pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark Residential employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Highmark Residential. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Highmark Residential?

73% of Highmark Residential employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark Residential 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Highmark Residential?

Community Director (54) , Leasing Specialist (47) , Assistant Community Director (37) , Leasing Consultant (29) , Assistant Manager (19) , Maintenance Technician (17) , Leasing Agent (15) , Property Manager (12) , Maintenance Supervisor (11) , Sales Director (11) , Regional Manager (10) , Community Manager (8) , Service Manager (7) , Assistant Community Manager (6) , Leasing Manager (6)

What are the pros of working at Highmark Residential according to real employee reviews?

"Benefits are great and people from corporate to site level are amazing." ((in 49 reviews)); "Highmark Residential hires great people and promotes from within." ((in 19 reviews)); "good training" ((in 15 reviews)); "There is a great bonus structure" ((in 13 reviews)); "Bonus structure for LEASING is great for assistants it's horrible." ((in 8 reviews))

What are the cons of working at Highmark Residential according to real employee reviews?

"Upper Management is next to impossible to get a hold of." ((in 20 reviews)); "There is no work life balance" ((in 6 reviews)); "Like any other large company, they have high requirements, however, they provide good opportunities to people who show interest." ((in 5 reviews)); "Hardly closed on any holidays" ((in 5 reviews)); "Many managers don’t even know how to use the software the leasing agents are using, so when prospects engagement is low they are little to no help and it comes off as hypocritical when they want results they themselves would not be able to accomplish." ((in 4 reviews))

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Highmark Residential reviews

Avoid at all cost - Assistant Community Manager Highmark Residential Employee Review

1.0

Jun 13, 2022

Assistant community manager

Recommend

CEO approval

Business outlook

Pros

- I have nothing positive to say

Cons

- Corporate micromanagement - No empowerment to make decisions - Old school processes that will make your day to day workload 10x longer than they need to be (It took me 4 hours to enter checks due to no support from management & the manual they give you has no clear directions) - New associates get no training even though they assign you "mentors" (I called my "mentor" & they sent me to voicemail & never returned my call) - Onboarding is unorganized. - If you are within a company that was acquired by them you won't get your PTO for 6 months because you're a "new hire" (but don't worry, it accrues) - Outlook inboxes are a mess. They can read your emails and when they do they no longer appear as a new message making us miss tenant emails - I can tell you right now that upper management will not care about you whatsoever.

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5.0

Jun 28, 2026

Leasing manager

Recommend

CEO approval

Business outlook

Pros

Great benefits which now include Hospital Indemnity, Critical Illness, and Pet Insurance, discount on rent living on-site, great co-workers, and a great Regional team that keeps the company's mission at the forefront of everything they do.

Cons

Sometimes it can seem difficult navigating resident issues but truthfully the support we get from management makes this so much easier.

Highmark Residential Response

We are truly delighted to read your feedback and know that you feel so supported as a team member. Thank you for mentioning the fantastic benefits, and do let us know any specific ways we can assist more effectively in handling those resident concerns. We are here for you!

5.0

Jun 12, 2026

Project manager

Recommend

CEO approval

Business outlook

Pros

Great people, strong support from leadership, and opportunities for growth. I have been with Highmark for 22 years and have had the opportunity to advance from Maintenance Supervisor to Project Manager. The company values teamwork and promotes from within whenever possible.

Cons

Like any growing company, priorities and processes can change quickly, which requires flexibility and adaptability.

Highmark Residential Response

We are delighted by your thorough feedback and more than two decades of loyalty to our company. Thank you for mentioning our supportive leadership team and the investment of time and effort into ensuring opportunities for our team members. We so appreciate the vote of confidence!

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Avoid at all cost - Assistant Community Manager Highmark Residential Employee Review

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