4.0
Nov 10, 2014
Former employee, more than 8 years
Glasgow, Scotland
Recommend
CEO approval
Business outlook
Pros
Great people, fantastic earning potential and working environment within the Glasgow office at least. Line managers always reasonable to help maintain a good work life balance. Training was frequent and usually well delivered, products and tools continually developed to aid the sales process and improve the overall customer experience.
Cons
Poor communication and understanding of customers needs from the higher management, reflected by unnecessary pressure in selling to targeted products instead of what was right for the customer. Decision to change a household name to an obscure new branding was always going to be a bad decision but typical of the how out of touch the higher management could be in making decisions.