Pros
Good co-workers. It's one of the only jobs that will hire you with little experience in this tough economy.
Cons
Greatly understaffed cannot be emphasized enough. They expect you to clean cars, answer 4 phone lines at once, assist a line of customers, book reservations all at the same time while you're the only one in the office. You'll make a very low salary for busting your back on a daily basis. They expect you to clean cars in a shirt and tie when it's 100 degrees. Also, expect to work 60+ hours/per week. There is no work-life balance. Expect to work 7-6 on a daily basis. This is a SALES job. Do not be confused about a trainee program. You will be a rental agent and will be expected to push insurance onto the customers at least 3 times each rental even though they have expressed they do not want it. You will deal with a lot of customer complaints from people who want refunds because they were mislead. Expect to be spoon fed lies about promotional opportunities and be strung along. Do yourself a favor and stay away from this opportunity.