Customer service representative - Hertz Customer Service Representative Hertz Employee Review

3.0
Nov 16, 2016
Recommend
CEO approval
Business outlook

Pros

Hertz will compensate you for selling ancillary products such gas and coverages.Incentive pay,Providing of uniforms,Healthcare benefit,401k plan,retirement plan etc.

Cons

Management is stupefied most of time due to low staffing and high standards of maximaztion towards sells.Skeleton crews,Quick turnaround rate of employees,Hertz doesn't value they're employees,Breaks aren't giving at the proper fashion,Company thinks they're innovative but is behind the curb by many years of the competition.

Explore other reviews about Hertz

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Replies quickly fo all communications

Cons

Not at this time as I am on-boarding

2.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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