Disappointed, and much more - Area Manager II HelloFresh Employee Review

1.0
Jan 8, 2024
Recommend
CEO approval
Business outlook

Pros

-Decent salary, -The benefits are pretty good. -Free food. -Met some pretty awesome people working as hourly employees (thanks! high turnover!)

Cons

-Total lack of support from senior management, many of whom wouldn't know the definition of being a leader. -So much backstabbing and behind-the-scenes manipulation. -A completely unbalanced workload between managers. -Tasked with overseeing entire departments alone with no support. -Being held accountable for other managers' downfalls. -No training whatsoever, for managers, or hourly employees. Sure, they probably have some sort of "training process" created by people who have never even been inside the distribution center and have no clue how to do what each manager does, but no one would be able to find that information if they wanted to because it is probably buried in the tons and tons of useless Google Sheets and other forms that get created and forgotten just as quickly. -Never given any explanation for sudden new changes to provide for team members, which made managers look incompetent, which, to be fair, many were anyway. -No consistency in requirements of PPE or GMP between managers. -No type of team environment existed. It was every man for themselves. -The HR department was a total joke. They don't even know their own policies or processes. -HR picked and chose favorites, just like senior leaders with their favorite managers. All others, might as well go ahead and quit. -----There is zero structure, at any level. -Something is wrong when the building is burning through salaried positions as fast as the hourly team members. -Don't get me started on the discrimination I witnessed. -No one-on-ones or reviews. -Working 6 pm to 6 am 4 nights a week. -I could go on and on but you get the point

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HelloFresh Response
2y
Thank you for taking the time to write this review. We appreciate it and are sorry to hear we were not able to provide you with the kind of positive experience we want every employee to have at HelloFresh. There are always things we can do to improve and would like to hear more about your case. Please reach out to hf-feedback@hellofresh.com and we will try our best to address the issues you mentioned. Thank you & best regards, CT & Your HelloFresh HR Team

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

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