They Work You Like a Dog - Production Associate HelloFresh Employee Review

2.0
Sep 5, 2020
Recommend
CEO approval
Business outlook

Pros

It's definitely a sustainable company, it's reliable, and everyone in HR and in the interviews is very friendly. Decent benefits.

Cons

They work you like a dog. Shifts are 10 hours long and you only get one 30 minute lunch break and a 15 minute break. For $14 an hour, it's not worth it. Leads teach you for 5 minutes and then just let you go and don't help you much. Can get very confusing.

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HelloFresh Response
5y
Thank you for sharing your feedback with us. The production teams in all of our Distribution Centers are some of the most important teams we have at HelloFresh and we’re glad you liked our team and benefits. Work life balance is so important, and while some employees do work four 10-hour shifts a week, this schedule allows them to have three full days off each week and to take time to enjoy their weekends. All employees get on the job training and graduate from HelloFresh Safety School, however if you have suggestions of other ways we can support employees learning their jobs please reach out to your local HR team directly.

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
2w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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