Run Away!!! - Brand Ambassador HelloFresh Employee Review

1.0
Mar 20, 2019
Recommend
CEO approval
Business outlook

Pros

The pay wasn't terrible if you are good at sales and if the company didn't screw you over. I made good friends.

Cons

DO NOT APPLY TO THIS POSITION. They have the worst turn over rate that I have ever seen. They fire people without warning because the manager doesn't like half of her staff. The worst management I have ever seen. Events were cancelled or completely unorganized and this has a major affect on your paycheck. The sales meetings were an absolute joke and the manager does not care about her employees. If you disagree with her you will get fired. If you do not keep your sales up you will be fired. Plus, you will work every single weekend if you want to meet your sales goals or want a paycheck. They give you 25 hours a week and call that full time. RUN AWAY! 90% of the people that I worked with have now quit or were let go for terrible reasons. And I actually had good sales numbers so I'm not complaining about the sales job. I am complaining about HELLOFRESH! It is the worst!

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HelloFresh Response
7y
Thank you for taking the time to write this review, we appreciate you sharing this feedback. We aim to schedule Brand Ambassadors at high impact events to maximize their sales potential which increases the total commission they are able to make. These events are frequently on the weekends as they have higher traffic and so there is the likelihood that you may need to work over the weekends. While it sounds like there were some areas for improvement during your tenure on the sales team, we appreciate you sharing this feedback with us, and we have passed it directly along to the sales leadership team here at HelloFresh.

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Nov 24, 2025
Recommend
CEO approval
Business outlook

Pros

There are some genuinely nice people here but that is the only real positive. Even they are slowly leaving because the culture has become too toxic to stay in.

Cons

Highly political culture with no real promotions. Leadership is insecure, ego driven, and more focused on protecting themselves than supporting employees. Micromanagement is constant, communication is poor, and priorities shift without explanation. Quiet layoffs happen with no transparency and usually protect the same small group. The new US marketing lead has made the culture even worse. He was difficult to work with before and has only become more problematic in a higher role. There is constant questioning, no clear vision, and nonstop steering that sends teams in circles. It is hard to understand how he keeps moving up the ladder despite repeated negative scores and consistent employee feedback. Independent analysis, including the Grizzly Research report, highlights similar issues such as unstable leadership, lack of direction, and a business that feels like it is declining. What the report describes matches what employees experience inside the company. Even if the CEO or HR choose to ignore these problems, they remain the reality employees deal with every day.

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HelloFresh Response
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and take comments like this very seriously. At HelloFresh, we strive to create an inclusive, respectful, and supportive environment for all employees. If exclusionary behavior or cliques were part of your experience, we would like to learn more so we can address them. Please feel free to reach out to us at hf-feedback@hellofresh.com. Thank you & best regards, DS & Your HelloFresh HR Team
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