stay far away - Anonymous employee HelloFresh Employee Review

1.0
Jan 9, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Get to go to different events Pay was nice

Cons

worst job i have ever had. they don't listen to the people who work for them. when i started there were almost 40 of us. within 2 months there was only 4 of us. we would hire new people and they would leave after a week. they lie to you in the interviews. they try to fire people for absolutley nothing. they play favorites. they keep people who kiss their butts but are terrible at their jobs. usually you end up at a mall working. you will lose your job after 3 weeks if you don't meet the goal. training was terrible.

avatar
HelloFresh Response
7y
Thank you for taking the time to write this review. We appreciate you sharing your experience with us and providing feedback on your time on the sales team at HelloFresh. We care a lot about the experience our employees have as part of the FreshFam, so it is great to see that you enjoyed travelling to and attending different events while you were a Brand Ambassador at HelloFresh. The opportunity to travel to different events in your city is one of the highlights of being a member of our sales team, and gives you the unique opportunity to meet new people and discuss HelloFresh. We have implemented a number of ways for our Human Resources team to listen and receive direct feedback from Brand Ambassadors, including an anonymous comment box and surveys intended to learn more about your experience. We also encourage our team members to communicate serious issues directly to your local Human Resources teams. While it sounds like there were some areas for improvement during your tenure on the sales team, we appreciate you sharing this feedback with us, and we have passed it directly along to the sales leadership team here at HelloFresh.

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

avatar
HelloFresh Response
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
avatar
HelloFresh Response
6d
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
See reviews by: Helpful|Rating|Date|All