Don't let the "good" reviews fool you! - Anonymous employee HelloFresh Employee Review

1.0
May 29, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a decent employee discount.

Cons

MANAGEMENT. They do not have your best interest at heart and will only look out for themselves at the end of the day. This is the review that you have been looking for. (FYI: they go around the office telling people to post good reviews) Anyways, NO GROWTH opportunities and LOW PAY. There is no respect and they make even the best employees feel replaceable. HR will not help you so don't even bother trying. Just because it's a "start up" does not mean the issues should be dismissed!

avatar
HelloFresh Response
8y
We're sorry you've had a bad experience and we appreciate your feedback. We strive to make HelloFresh a great place to work and take this feedback seriously. I understand your opinion regarding HR and management, but please know we are here to support you. Please share any specific feedback you have to improve HelloFresh. Additionally, you can share your feedback in the employee pulse survey, which we use to determine programs and initiatives to improve the business. Regarding your specific feedback: According to our pulse surveys, the growth & opportunities at HelloFresh are some of the best things about working with us. As we're growing, we’re investing significantly in management & leadership development, evaluating our pay practices to continue to stay competitive to our peers & market, and developing our other internal operations, among other initiatives.

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

avatar
HelloFresh Response
1mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Nov 24, 2025
Recommend
CEO approval
Business outlook

Pros

There are some genuinely nice people here but that is the only real positive. Even they are slowly leaving because the culture has become too toxic to stay in.

Cons

Highly political culture with no real promotions. Leadership is insecure, ego driven, and more focused on protecting themselves than supporting employees. Micromanagement is constant, communication is poor, and priorities shift without explanation. Quiet layoffs happen with no transparency and usually protect the same small group. The new US marketing lead has made the culture even worse. He was difficult to work with before and has only become more problematic in a higher role. There is constant questioning, no clear vision, and nonstop steering that sends teams in circles. It is hard to understand how he keeps moving up the ladder despite repeated negative scores and consistent employee feedback. Independent analysis, including the Grizzly Research report, highlights similar issues such as unstable leadership, lack of direction, and a business that feels like it is declining. What the report describes matches what employees experience inside the company. Even if the CEO or HR choose to ignore these problems, they remain the reality employees deal with every day.

11
avatar
HelloFresh Response
6mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and take comments like this very seriously. At HelloFresh, we strive to create an inclusive, respectful, and supportive environment for all employees. If exclusionary behavior or cliques were part of your experience, we would like to learn more so we can address them. Please feel free to reach out to us at hf-feedback@hellofresh.com. Thank you & best regards, DS & Your HelloFresh HR Team
See reviews by: Helpful|Rating|Date|All