Pros
Transparency and accountability, Heap is a values-driven organization lead by an incredibly knowledgeable exec team. I constantly feel like I'm working with some of the most brilliant people in their respective roles I've ever encountered and also feel like I always have a strong support system should I ever need it - Ridiculous amounts of learning, can't help but feel like I've developed significantly more in terms of my career trajectory in the amount of time I've been here compared to anywhere else - Really strong support network. Struggling with a physical disability I never feel like I have to hide anything from my colleagues who are always respectful and supportive going beyond just empty words like I hope you feel better, everyone will go out of their way to ensure you're well supported and equipped with the tools you need to succeed - Really great perks and benefits like 12 mental health days a year (company shut down) + Unlimited vacation
Cons
- Heap is a " startup" culture, to thrive you need to have initiative and be willing to "pave the way" yourself if you need to. You also have to be adaptable because sometimes things can change really quickly - Sometimes work-life balance can be hard to manage especially if you have a lot of things on your plate, though not much more than any other product role I've worked in the past. - Need to have strong communication skills, mostly due to a virtual first environment, onus is on you to overcommunicate rather than under. - Definitely faced a bit of imposter syndrome stemming from working with such amazing people.