Great benefits, but hard to grow professionally - Customer Service Representative Healthfirst Employee Review

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

great benefits for family and health

Cons

hard to grow in the company

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Healthfirst Response
2w
Thank you for your feedback, we value the insights of our current and former team members. We will take your feedback into consideration as we focus on continuous improvement. We wish you all the best in your career.

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5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
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Pros

Friendly, remote, flexible, good pay w experience

Cons

Long weeks of training Monday - Friday for 8 weeks

1.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Generous Salary, Paid Time Office , and 401K match.

Cons

Very toxic leadership and favoritism in management Different rules for favorite employees and managers Return-to-office policy not enforced equally Employees blamed while ineffective managers were protected

3
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