Very Thorough Interview Process! - Customer Success Manager Handshake Employee Review

5.0
Mar 26, 2021
Recommend
CEO approval
Business outlook

Pros

Mission, Culture and growth atmosphere got me interested in Handshake. Once I started I learned how great the people are that work here as well as the amazing things the product is doing for students, schools and

Cons

I have not experienced any cons specific to Handshake. Starting in early 2021 my onboarding was entirely remote, which has been interesting, but HR and L&D are very much on top of their game making it a great experience.

Explore other reviews about Handshake

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Work at your own pace.

Cons

Task limit when new to project.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

It's flexible and sometimes the money is OK. I got paid most of what they owed me.

Cons

Generally disorganized. The task I was on was one of the more highly paid ones but it was almost impossible to actually do in the allotted time. You aren't supposed to use AI but I think people must. The tasks run far over the time they are supposed to take. The human review system also seemed almost arbitrary. Reviewers did not have the subject matter expertise they claimed to. You will make less than the advertised hourly rate because the tasks routinely take longer than they say they will. If they have averages that are lower, those people are either not submitting accurate hours (there is incentive not to) or are using AI to train AI, which is a bigger problem (but not yours).

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