NATIONAL/WALMART CHANGES WRECKING HAVOC IN THE FIELD!! - Retail Merchandiser Hallmark Employee Review

1.0
Jun 25, 2015
Recommend
CEO approval
Business outlook

Pros

Independently working, nice Walmart customers and mostly helpful WALMART store management.

Cons

Wow, where do I start. I'm going on 5 years with Hallmark and have worked through every issue of non-training and a horrible bosses. I'm going to stick with the current merger of National and Walmart. I just transferred from one territory to another and EVERYTHING is contradicting from one territory to the other. National TA's, TM and TT (Territory Trainers) are rude, abrasive, disrespectful, impatient (especially the trainers), uncooperative and unapproachable, which is causing EXTREME frustration in the field.They are writing up people for interracting with Walmart customers who are buying Hallmark product!! Seasonal signage, planograms and product is not coming in before or at a scheduled set. TA's are telling RM's to slap up anything and then having us break our backs for HOURS lasting for DAYS to reset once the product does begin to TRICKLE in and then they get upset if you ask a question or have to call them. I'm on my way out the door..this job has cost me too much and for the pay, stress and physical toll it has taken, it's just not worth it anymore.

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5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

1.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Simple work, minimal customer interaction.

Cons

Conflicting training, flexibility initially misrepresented.

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