A company that has gone downhill - Anonymous employee Hallmark Employee Review

3.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work life balance, great benefits, great coworkers

Cons

Used to be a company focused on care but management has lost that caring touch. Multiple company-wide layoffs within 6 months and they are laying off high performers because they have high salaries. After layoffs, management doesn't acknowledge people lost or workload impossibilities. Huge push on AI despite valid concerns on implementation and no support on using AI day-to-day...feels like management is pushing AI to cut out jobs for a better financial outlook. Even before layoffs, career progression incredibly unclear and notoriously difficult.

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5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

1.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Simple work, minimal customer interaction.

Cons

Conflicting training, flexibility initially misrepresented.

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