PLEASE stay away from HMSHost!! - Crew Member HMSHost Employee Review

1.0
Apr 28, 2013
Recommend
CEO approval
Business outlook

Pros

There definitely aren't any pros. If I could give it negative stars, I would.

Cons

Bad pay, bad management, no sympathy/empathy or concern for their employees, unsanitary food, no training, everything else.... They do not train. I was told how to do the cash register in 30 seconds and then was thrown on one, by myself, and expected to know it perfectly, then I was yelled at because I needed help. Then same thing happened to me in the back while I was making food. I was there for one day and then was put back there by myself and expected to know how to make and cook everything and to know where everything was. They give you instructions ASSUMING you know exactly what they're talking about. Also expected to do the work at other restaurants because they won't schedule people at the proper time. Some health issues arose after I started working there and they would not work with me and did not care. Even with a doctors note. And fare warning they LOVE to write people up for anything. You will also get written up if you call in sick. Doesn't matter if you're in the hospital with viral meningitis, you have cancer, or someone died or you have a not from the doctor or hospital....they will write you up for calling in sick. The food is unsanitary for SO many reasons, it's disgusting. You get free lunches but I won't eat there. The pay sucks. There is no management on overnight, only supervisors who don't know what they're doing or don't care. Also, during the summer when it's busy you sometimes won't get a break, even if you're working full-time hours. They discriminate with their breaks. The week I was doing day shift I was forced to take my break two hours after I started my 8 hr shift. And I took it with all my fellow white employees. When I brought the issue up I was told they don't send people on break during the busy lunch hours. HOWEVER, if you looked out into the lobby during those exact hours, EVERY day....who was sitting out there in groups of 10 or more? All of the minorities. I guess they are afraid one of them will complain and yell discrimination....because who discriminates against a white person, right? I could go on and on but I'm certain this box has a text limit. Please, save yourself the trouble and the stress and just go somewhere else. The pay isn't worth it, trust me.

Explore other reviews about HMSHost

5.0
Dec 25, 2025
Recommend
CEO approval
Business outlook

Pros

Meet lots of interesting people Decent pay Cooperative co-workers

Cons

Slow travel days equal long boring days

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Free meal every shift, solid pay and tips.

Cons

There was one coworker in particular who was terrible. Management did nothing about this person. Me being the adult tried to handle the situation but this person kept pushing my buttons. They were clearly trying to start drama and I wasn’t having it. To this day this was probably one of the worst people I’ve worked with in my life. Crab in a bucket mentality at its finest. Incredibly immature, just awful to be around and brought others down around them. It was a mix of jealousy and insecurity. The thing is a boss needs to handle that and they didn’t. So I quit, I wasn’t going to stay in a place around someone so awful if the boss couldn’t rein them in.

See reviews by: Helpful|Rating|Date|All