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      HGS

      Engaged employer

      HGS reviews

      Great 3rd Party Employer - Anonymous employee HGS Employee Review

      4.0
      Mar 8, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Very family oriented company, provides many benefits that most other CMC's do not offer, such as Paid Emergency Days, approved time off above and beyond Vacation/PED entitlements. There are also benefits in the way special circumstances are treated in regards to absence. Pay is competitive in regards to other 3rd party CMC's and the bonus structure(s) for hourly agents are pretty good.

      Cons

      Lower pay than working for a 1st party company. Normal growing pains of working for a 3rd party CMC.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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