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      HGS

      Engaged employer

      HGS reviews

      Trash - Customer Service HGS Employee Review

      1.0
      Dec 14, 2024
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Literally no pros at all.

      Cons

      The pay is not enough for the amount of work done, rude customers and even ruder management. Higher ups fire people for doing nothing, barely any break time or time to breath in between calls or else you get flagged, and they want you to spend your life working there without giving you days off.

      avatar
      HGS Response
      1y
      Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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