Customer service rep - Customer Care Representative HGS Employee Review

1.0
Jun 18, 2024
Recommend
CEO approval
Business outlook

Pros

Working from home is convenient

Cons

Lack of control of shifts given to you . Different information from different people. You don’t have any supervisor so most times you don’t even know who to go to. You barely have anytime for that even. No sick days for you.

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HGS Response
2y
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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