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      HGS

      Engaged employer

      HGS reviews

      Technical support specialist - Technical Support HGS Employee Review

      2.0
      Sep 7, 2015
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy occupation, diverse group, no issues with other agents. Decent facilities they work with diverse schedules.

      Cons

      Poor management, lies about upward movement, management is hired externally when qualified employees are overlooked. Employees are not notified of higher positions as well as the posted positions requirements are set too high, and they end up hiring external employees who don't meet those requirements.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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