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      HGS

      Engaged employer

      HGS reviews

      Do not apply. - Customer Service Representative HGS Employee Review

      1.0
      Jul 19, 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Can work from home sometimes depending on which account you work on.

      Cons

      Company is all about profit. Does not care about employee. Insurance is expensive. Managers are unqualified for their positions. Company policies do not apply to everyone. HR is pro-company and doesnt care about helping employees which is their job. Pay is extremely low. Dont make a livable income.

      avatar
      HGS Response
      2y
      Hi! We are extremely sorry to hear about your unpleasant experience at HGS. We would like to learn more to make things better. Kindly write to us at Talk2us@teamhgs.com

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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