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      HGS

      Engaged employer

      HGS reviews

      Work from home - Customer Service Representative (CSR) HGS Employee Review

      3.0
      Aug 9, 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, they send you all computer equipment, you work 40+ hours

      Cons

      System issues, mandatory overtime, bad pay compares to similar jobs

      avatar
      HGS Response
      4y
      Thanks for leaving a review. At HGS, we are always striving to develop the members of our team and increase their client and systems knowledge. We want our people to learn and grow together. We will share your feedback with the appropriate departments. Thank you for being a part of Team HGS.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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