Not that good communication - Customer Service Representative HGS Employee Review

3.0
Jul 28, 2021
Recommend
CEO approval
Business outlook

Pros

What it stands for is good

Cons

No time for yourself and lack of communication Thru the system

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HGS Response
4y
Hi, thank you for sharing your feedback. We appreciate the opportunity to learn, and we're disappointed to hear about the lack of communication you had experienced. As a company, we focus on offering the very best support to our employees, and that an excellent internal communication culture is critical. We will share your experience with the local teams. Please connect with us at talk2us@teamhgs.com if you'd like to speak further about your concerns.

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5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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