May 17, 2021
HGS Response
5yThank you for taking the time to write a review! They help others understand the good and not-so with companies and roles within the call center industry. We really appreciate former and current employees about the positive experiences they have had with us. As you mention, we are very proud of our inclusivity, which typifies our global organization. We do understand that the Call Centre industry is quite unique, so our interview process and realistic job previews are robust and honest. There is going to be privileged information on your screen therefore your work environment needs to be set up so that information is protected. We are proud of our industry-leading training that offers our new employees multiple ways to develop, learn, grow, and progress. Our training is second to none and sets our agents up for a life of opportunities with future-proof and transferable skills. Thank you for being part of Team HGS.