Dont. - Customer Service Representative HGS Employee Review

2.0
May 14, 2021
Recommend
CEO approval
Business outlook

Pros

Good benefits, friendships with co workers.

Cons

No room to advance, terrible management, low pay.

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HGS Response
5y
Thank you for your review. They help others understand the good and not-so with companies and roles within the call center industry. We really appreciate former and current employees about the positive experiences they have had with us. As you mention, we are very proud of our inclusivity, which typifies our global organization. HGS USA is always striving to offer our employees ways to future-proof their careers with life-long transferable skills. 90% of our leaders started their career as Customer Service Agent. Thank you for being part of OneHGS.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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