Occurrence system sucks - Call Center Representative HGS Employee Review

3.0
Dec 3, 2020
Recommend
CEO approval
Business outlook

Pros

Work at home , full time

Cons

Time off request get denied almost everytime

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HGS Response
5y
Thank you for taking the time to offer your feedback. We want to provide a policy that has the flexibility to meet the complexity of your personal life. Having a bank of paid time off allows you to use the time in a way that suits your own individual circumstances. Employees earn time-based on the number of hours they work during the year. If PTO is not available, then the time away from work may be approved/denied by department management based on business needs at the time. Please connect with us at talk2us@teamhgs.com if you would like to further our conversation directly.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

avatar
HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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