It's been an adventure. - Customer Service Associate HGS Employee Review

3.0
Nov 17, 2020
Recommend
CEO approval
Business outlook

Pros

They had a few good benefits.

Cons

They had no flexibility with hours.

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HGS Response
5y
Thank you for taking the time to offer your feedback. We are focused on offering the very best support to our employees. Schedules are one of our most difficult things to manage for both our clients and our employees. We explain this in detail during our in-depth interview and pre-boarding process. Your feedback will help us to highlight and discuss ways we can work on employee concerns. HGS USA is always striving to develop the members of our team and increase their client and systems knowledge. We want our people to learn and grow together. Thank you for sharing your talents with HGS USA.

Explore other reviews about HGS

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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