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      HGS

      Engaged employer

      HGS reviews

      customer care representative - Customer Care HGS Employee Review

      4.0
      Jun 20, 2017
      Customer care
      Recommend
      CEO approval
      Business outlook

      Pros

      -good amount of training and support (up to 8 weeks) before handling calls on your own -management is very nice and approachable -employee discounts from Rogers, good health coverage

      Cons

      -taking calls for long periods of time -prolonged periods of sitting -irrate customers

      avatar
      HGS Response
      8y
      Hi, thank you for your review.Glad to hear that your experience at HGS did match our intention of being the best employer of choice.. All the best and have a bright future. Cheers!!

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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