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      HGS

      Engaged employer

      HGS reviews

      Excellent support and role - Customer Service Agent HGS Employee Review

      5.0
      Dec 2, 2025
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote working for my campaign, amazing manager, lots of development and support

      Cons

      It's a contact centre job and it can be taxing to talk to customers every day but it's also rewarding if you enjoy it

      avatar
      HGS Response
      5mo
      Thank you for your feedback! We’re glad you value the support, development, and remote work at HGS. We appreciate your suggestions and will continue working to improve growth opportunities. For any feedback, you can reach us at Talk2Us@teamhgs.com.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      2w
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      2w
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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