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      HGS

      Engaged employer

      HGS reviews

      A job for life's wandering minstrels - Customer Service Representative HGS Employee Review

      3.0
      Nov 20, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      remote working so could wfh (+1 star)

      Cons

      outsourced role so below average for stability ; be prepared for your role to change, to be moved onto another contract or to go back into the job market - just as you're getting to grips with the role you're in. (-3 stars)

      avatar
      HGS Response
      6mo
      Thank you for sharing your feedback. We’re glad you appreciated the support and the flexibility. We understand the challenges and appreciate your honest insights. For any further concerns, you can reach us at Talk2Us@teamhgs.com.

      Explore other reviews about HGS

      5.0
      May 4, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      May 12, 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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