3.0
Feb 1, 2026
Anonymous employee
Former employee, more than 5 years
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Overall, the staff are good, hardworking people. The fully remote environment helps support a healthy work/life balance.
Cons
The Senior Management team has turned over and the new leaders tend to micromanage. Instead of focusing on strategy, they often get caught up in minor details that would be better handled by the staff who are actually doing the work and have first‑hand information from members.