Pros
I honestly can't think of one pro for Gusto (formerly ZenPayroll). Everything you read on here can't even be taken at face value - as part of their on-boarding process, they have each new hire write a review! Of course it's all positive on day 1!
Cons
Beware - this company does NOT know what it's doing or how to treat employees. They have managers who have never managed or even mentored others assuming supervisory roles, and doing an awful job at it. It's quite the norm to hear negative talk being said behind your back, from your own manager! I guess that's what happens when they have 20 year olds managing. Gusto provides absolutely no training, structure, or really anything for you to be successful in your role, and when you ask for some guidance, they fire you. They let people go with absolutely no warning, which is not only unethical, it's scary. It is a VERY unhealthy culture. Cliques are also the norm, so if you're not in the "in" crowd, be prepared to feel unwelcome. It's almost like you're back in high school working here! Most people value a work/life balance. Don't ever expect to have that here! They provide 3 meals a day, and don't serve dinner until after 6:30pm, so they expect you to basically live there. Come on, this isn't Google we're talking about. They look down on those who don't stay late, and when I say late, it's the norm to work past 11pm...every single day! Say goodbye to your life if you want to work here.