Pros
Try to make it a friendly/fun work environment. Medical benefits are good-100% paid for just employee
Cons
Upper management at Gusto has completely lost touc and do not care for their workers. They took away most benefits for the CX team and basically said if you don’t like it then leave. And gaslighted is saying the employee’s who tolerate the new changes are the ones who are “dedicated”. Corporate manipulation at its finest… all hourly employees are now are exempt from most of the nice perks the rest of the company gets. If you ask questions for why your schedule changed or question certain policies are not being upheld you are given the run around. Internal Mobility is all but gone- we haven't had an internal job posting in nearly 6 months. Pay increases are non-existent and Gusto is doing everything they can to pay as little as they possibly can. They JUST rolled back Unlimited PTO- now if you have been at the company for less than a year you only get 10 days of PTO for the year- which is horrendously low. Layoffs were announced on a random Wednesday with no warning and the CEO's speeches in our all hands meetings are becoming more and more tone deaf. The changes this company claims to be making are hurting employee morale so badly. People are MISERABLE who came in with high hopes.