Pros
They send you a new MacBook Pro and a $500 WFH stipend. Probably not going to continue this when everyone goes back to the office.
Cons
Oh God, where to begin?? - NO ONE wants to take accountability. Ever. Maybe it was just a messy set up working from home? But depending on your department, you are on the phone all day talking to customers. And when things go south, no one offers to help/teach you the proper way and no one take responsibility for their own client. - My previous manager didn't event acknowledge my last two weeks with the company, and no one responded or followed up with an exit interview after I sent in my letter of resignation. - The "great" benefits are a lie. If you are in Small Business Sales or Customer Support you do not have open pto. - The micro-management is real. You cant even go to the dentist without it being approved by Workforce Management, and here's the catch.....Workforce Management never responds to your emails so you are literally left wondering if you can leave for a doctors appt or not. - Gaslighting from Management is also real. - You have to adhere to their sales script. For a company being "open" to feedback, they really dont like when someone tries to create their own path. Oh and all your calls are recorded and graded. Its like high school. If your dream is to be a part of a cult, then you would probably love Gusto! You either drink the kool-aid and become one of them, or you are an outsider. It was the most disorganized company I have ever worked for.