Pros
I've been a full time employee at Gusto for over 3 years. I love that I work at a company that is actually solving a meaningful problem for an underserved market. Gusto is a mission driven company and genuinely focuses on doing the right thing for our internal employees and our customers. What has kept me at Gusto? I get to work with talented people, working on a challenging problems, and have had incredible career growth along the way. I love that my day to day work has a high level of ambiguity, ownership, visibility, and impact . Even though we have grown quickly I feel like Gusto has stayed authentic to our values and maintained a consistent culture. For example, we are still a shoe-less office which might seem crazy given that we are over 850 employees. At the same time, I appreciate that we have kept the tradition alive because it aligns to our collaborative approach to work and "no egos" mentality. On a personal note, Gusto has been a sustainable long-term career fit for me because I have flexibility when it comes to taking time off and working from home when needed. We have "flexible PTO" and I typically take off, ~4 weeks/ year. When life happens and I can't make it into the office, my manager has always been understanding and supportive.
Cons
We've grown from 150 employees to over 850 employees in 3 years across two headquarter locations. Gusto is scaling quickly and with any scaling company there are growing pains. The specific growing pains that I have experienced is that our internal processes and tools are always catching up to match the size and stage of the business.