2 years later, still waking up excited for Monday mornings - Software Engineer Gusto Employee Review

5.0
Nov 16, 2018
Recommend
CEO approval
Business outlook

Pros

- The biggest pro is definitely culture. It all starts with a high bar in our values-fit interview. We've managed to curate some of the most talented, thoughtful, and humble people that I've ever had the chance to work with. - Plenty of career opportunities. Working at a growing company means that there are always plenty of things to do and ways to stretch yourself. - Mentorship is valued and really easy to find. Everyone is incredibly helpful and wants everyone else around them to do well. As a result, it is easy to find support everywhere - Opportunity to make a real difference for people. We've always focused on small businesses and hearing the stories from our customers really drives home the impact we are making. - Flexible work hours and PTO. Free lunch and dinner (that is amazing).

Cons

- It's hard for us to call ourselves a startup anymore. As we've grown there are more and more faces that I don't recognize at the office. But we've done a good job of keeping the most important parts of the culture.

Explore other reviews about Gusto

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

3
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