People Team - People Team Gusto Employee Review

5.0
May 21, 2018
Recommend
CEO approval
Business outlook

Pros

# The People - The people at Gusto are phenomenal! These are some of the most brilliant people I've worked with. The Invite Team (aka recruiting) in particular works really well within our team and across cross-functional teams. People really care about each other here. We give "kudos" in our team meetings and highlight our peers' accomplishments. I feel that my managers and mentors are invested in my growth and learning. # The Space - Our new office is BEAUTIFUL! There's lots of extra desk space, couch space, and opportunity to stand/sit away from your desk. Plus I love our community mural (and the couches are comfy :-). There are also little tributes around the office to our Gusto customers! # The Culture - We're encouraged to celebrate our peers' victories, cover for each other when OOO, and take time off to be with family and volunteer. There's a culture of care and empathy here at Gusto that I haven't experienced anywhere else. There's also a lot of transparency within the company. During our company-wide meetings, the exec team hosts a monthly Q&A. These are recorded and distributed to the rest of the company at the end of each meeting - it's a great way to stay informed and ask questions (no matter how difficult).

Cons

#The Commute - Commuting for me personally is fine thanks to carpool. However, it's been a pain point for Gusties living in the East Bay

Explore other reviews about Gusto

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Free food Cool people in sales org Middle Management is cool

Cons

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

1
See reviews by: Helpful|Rating|Date|All