Very average - Account Manager GumGum Employee Review

2.0
Apr 17, 2025
Recommend
CEO approval
Business outlook

Pros

Good culture.Lots of drinks and events.

Cons

Focus on better technology to create a moat.

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GumGum Response
1y
Hey there! We're glad you experienced our great team culture. We also want to stress that we're proud to offer diverse options for getting together that go beyond just drinks. Our Employee Experience team does an incredible job of bringing everyone together in Sydney, always finding unique and special ways to foster connections across the team. We understand your point about focusing on technology to create a stronger moat (that's our competitive advantage!). We're continuously investing in our innovative tech stack to ensure we remain leaders in the industry. We're also committed to driving innovation in other ways, including our team's favorite Global Hackathon event, which encourages our teams to innovate each year! We appreciate your insights as we continue to grow.

Explore other reviews about GumGum

5.0
Mar 15, 2026
Recommend
CEO approval
Business outlook

Pros

GumGum is known for their strong community first outlook as a business. They make sure employees feel appreciated and seen no matter what level they're at in their career. Being able to go into work and feel safe and seen as a human being first is really all anyone could ask for and GumGum does this exceptionally well.

Cons

Career Development doesn't always feel tangible. There are so many great departments, but it's challenging to see a clear process with how to move up in the company.

2.0
Aug 19, 2025
Recommend
CEO approval
Business outlook

Pros

Some talented colleagues with innovative ideas; flexible work arrangements; potential in the adtech space if leadership were stronger

Cons

Leadership is weak and political, with the new CEO only scratching the surface while ineffective senior leaders remain in place. HR and Finance are the most toxic and ineffective I’ve seen in 15+ years, and it sets the wrong tone across the entire org. Titles and pay are inflated at the top while frontline staff are undervalued. DEIB efforts are a joke, just box-checking, with people of color underpaid and disproportionately impacted in layoffs. Upward feedback is useless as it only applys if your manager has more than one direct report, which shields bad managers from accountability. There is little room for growth unless you kiss up to leadership. Equity is reserved for the “in club,” excluding the employees actually driving the business forward. Morale and innovation are stifled because leadership is more focused on protecting their titles than supporting employees or building a sustainable culture. The company lures you in with promises like an annual bonus, then takes it away completely. What kind of company does that? One that doesn’t value its people.

9
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GumGum Response
9mo
Thanks for sharing your perspective. We’re proud of the community impact we’ve created and the grassroots DEIB efforts that continue to drive meaningful impact across our org - though we know there’s always more we can do and we’ve never claimed to be perfect. We also appreciate your feedback on the Upward Feedback process; while we’ve expanded it more broadly this year, we’ll keep iterating to make it more far-reaching. We remain committed to creating meaningful growth and development opportunities for our teams, and your input helps us continue to improve.
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