Supportive mission but high caseloads and limited resources - Case Manager Guild Services Employee Review

3.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive mission focused on serving individuals experiencing severe mental illness and chronic homelessness. Opportunities to build skills in case management, motivational interviewing, etc.

Cons

High caseloads and limited resources

Explore other reviews about Guild Services

5.0
Jul 10, 2025
Recommend
CEO approval
Business outlook

Pros

- Engaged and caring supervisors - Emphasis on reducing burnout - Culture of self-care

Cons

- Supervisors may become too involved with your case load

3.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Depending where you are seeking to go, you can meet some real great folks. You really are helping people, a lot of the clients are there for life so you are making an impact.

Cons

Turnover rate is high. I’ve had multiple people leave the team I was on as well as had changes in Supervisor. It was hard to make a connection and maintain it because of these changes.

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