Pros
The CEO is a brilliant individual with a sharp focus. This is evident from the company weathering the .com bust and producing, maintaining and enhancing a product that far outperforms others in same areas. Has become a very good place to be and launch a decent career with other consulting firms.
Cons
The professional services management looks like a lodge club with some plainly obvious arrogance in communication. Majority of the people managers have no previous managerial experience. That was ok for a small organisation but as the organisation grows the inexperience has started to show. Clear career options are missing and with recent changes to the employee levels it is nearly impossible to progress in professional services. Not ok for people with more than 14 years of experience. Good place to start a career, learn really fast and venture out to better opportunities.