Steer Clear of the Inbound Team - Inbound Sales Representative Groupon Employee Review

1.0
Feb 25, 2014
Recommend
CEO approval
Business outlook

Pros

-Fun, young coworkers -short working hours -unlimited PTO is a double edged sword as you need permission and 2 weeks notice to use it

Cons

The inbound team mass hires recent grads on an almost bi-weekly basis, trains them up on Groupon peddling techniques and then filters them out over a 6 month "sales training" program. Employees who buy into Groupon's brutal cold calling strategy will eventually be put on small markets where they will continue to make the same insulting base pay and little to no commission in saturated over staffed markets. Employees who find sales is not their calling (or at least Groupon's brand of telemarketing) will be left to rot on the inbound team or will be quickly terminated for underperformance. For reference, the accepted performance level on the Inbound team is 100% or greater. Less than 100% is deemed underperformance. Systems and technology are often faulty and management is painfully inexperienced. Despite what the recruiters tell you, bonuses are heavily taxed and there is no opportunity for career advancement.

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5.0
Jan 2, 2026
Recommend
CEO approval
Business outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

1.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

No pro’s whatsoever. If you’re thinking about joining this company, save yourself a headache and run.

Cons

“Burn and churn” culture with minimal long-term investment in employees. Limited support and inconsistent coaching from management. Quarterly quotas frequently change, directly impacting compensation and making earnings unpredictable. Commission, if you’re lucky to get any, gets paid every 3 months- if terminated, you lose out on THOUSANDS of your hard earned money Compensation does not align with responsibilities—BDRs are often expected to perform full-cycle sales functions similar to Account Executives on a low base salary, ($40,000) Once placed on a performance plan, there is little path to recovery and increased scrutiny follows. High-pressure onboarding environment—new hires are expected to close deals quickly, with limited ramp time. Promotions appear inconsistent and not always based on performance, which can impact team morale and leadership quality. Concerns raised to leadership or HR are not always addressed in a transparent or timely manner.

3
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