Overall Great Workplace - Customer Resolution Specialist Groupon Employee Review

5.0
Sep 11, 2017
Recommend
CEO approval
Business outlook

Pros

Groupon is easily the most unique and interesting office to work at and has some of the best employees and managers I've encountered in my professional work life. They easily recognize hard work and skills and quickly reward good performance with new job opportunities and skills. I gained a great deal of experience, confidence and professionalism in my years in this fun, quirky company.

Cons

My job was removed with no notice and most likely given to outsourced employees overseas. I was in great standing and frequently recognized by my own and other departments for my work and skills and was completely blindsided by their decision to lay off 130 employees in one go regardless of status. It shows that Groupon is above all a business and I'd advise anyone working there to be careful about planning to be there long term.

Explore other reviews about Groupon

5.0
Jun 10, 2025
Recommend
CEO approval
Business outlook

Pros

Work-life balance Hybrid Uncapped commission Benefits Extensive training Base salary

Cons

Commission structure Poor leads provided

2.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Gaining experience targeting multiple industries

Cons

Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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