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      Groupon

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      Groupon reviews

      Sometimes fun, but always disorganized. - Customer Service Representative Groupon Employee Review

      3.0
      May 17, 2012
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Casual dress code, free soft drinks, nice people, unlimited (for now) paid vacation, decent benefits, better than being unemployed, cool office.

      Cons

      Very disorganized, lack of competent leadership at all levels, departments working against each other, emphasis on quantity over quality, who you know is more important than how hard you work.

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      5.0
      Jan 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

      Cons

      Not many cons. People are really cool.

      2.0
      Jun 11, 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Gaining experience targeting multiple industries

      Cons

      Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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