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      Groupon

      Engaged employer

      Groupon reviews

      An unstructured fun environment that is zany and rewarding. Difficult to move from temp to full-time status - Customer Service Representative - Temporary Groupon Employee Review

      3.0
      Apr 30, 2012
      Customer service representative - temporary
      Recommend
      CEO approval
      Business outlook

      Pros

      Creative fun energy Never a dull day Employees able to exercise autonomy and empowerment on a lot of customer decisions Good for creative types who are working on plays and artistic ventures.

      Cons

      Unstructured Little feedback from management No benefits - Temp only Temps are hired or fired after interviews for full-time positions

      Explore other reviews about Groupon

      5.0
      Jan 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

      Cons

      Not many cons. People are really cool.

      2.0
      Jun 11, 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Gaining experience targeting multiple industries

      Cons

      Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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