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      Groupon

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      Groupon reviews

      What used to be a good company to work for.... - Customer Service Supervisor Groupon Employee Review

      1.0
      Dec 29, 2016
      Customer service supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home, laid back environment

      Cons

      The company is in the process of outsourcing 100% of the customer service dept. More than 65% of workers were laid off after being used to train the overseas team. The company has become morally corrupt and greedy. The people who built this company were let go with no prior warning and escorted out of the office as if they were criminals.

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      5.0
      Jan 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

      Cons

      Not many cons. People are really cool.

      2.0
      Jun 11, 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Gaining experience targeting multiple industries

      Cons

      Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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