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      Groupon

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      Groupon reviews

      Started great, ended miserable - Customer Service Manager Groupon Employee Review

      3.0
      Jul 29, 2016
      Customer service manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great starting pay when I started (not anymore), and I made most of my friends in the city there (but they no longer have high hiring standards). Great upward mobility back when I began 5 years ago.

      Cons

      The culture has completely deteriorated, their value for their employees deteriorate, the pay for newcomers is a fraction of what it was when I started, and they just hire bodies now, not quality contributors.

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      5.0
      Jan 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

      Cons

      Not many cons. People are really cool.

      2.0
      Jun 11, 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Gaining experience targeting multiple industries

      Cons

      Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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