Working with Groupon as an associate has been an insightful and rewarding experience - Merchant Support Groupon Employee Review

5.0
Nov 6, 2025
Recommend
CEO approval
Business outlook

Pros

You get to interact with merchants and customers from different regions, learning about diverse markets and business operations. Structured processes: Clear systems for handling merchant queries, payments, and deal management make daily tasks organized and efficient. Supportive team environment: Collaboration between merchant operations, customer service, and partner management teams helps resolve issues effectively.

Cons

The volume of merchant and customer interactions can be demanding, especially during promotional or seasonal peaks.

Explore other reviews about Groupon

5.0
Jan 2, 2026
Recommend
CEO approval
Business outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

2.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Gaining experience targeting multiple industries

Cons

Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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