Pros
Nothing is worth being treated so badly.
Cons
Greystar exploits its community managers by making them do the work that several people in multiple departments normally do at other management companies. Hopefully, they don't represent the future of the industry here. You're the leasing department, the accounts payable department, the accounts receivable department, the operations/maintenance department, compliance department, resident events team, half of the accounting department, HR/payroll department...you get the drift. Their IT is in India. The property accountants are based in the Sunbelt and have too many clients on their plate, so be prepared to do a lot of work a CPA would normally do. Community Managers are forced to pick up even more slack when ownership refuses to adequately and safely staff their properties. I was doing variance reports and lease renewals one moment, then trudging through ankle deep water to fix a leaking toilet the next cause ownership didn't hire a superintendent for MONTHS. Greystar will always bend over backwards for the owner, no matter how unreasonable or demanding they are. They'll just exploit, manipulate and exhaust you even more to satisfy them. Their "onboarding" is a joke. It's just a never-ending series of mind-numbingly long videos you'll be too busy and over-worked to truly absorb. The NYC office has some rather unscrupulous and craven regional managers and directors with less integrity than a used car salesman. They don't support you or have your back and hardly take any time to teach you how things work at Greystar. They'll allow owners to insult, harass and abuse you while gaslighting you to do more work than any single person could possibly do to satisfy them. The pay is not worth it at all considering it's not really better than what the average property manager (who doesn't have to do nearly as much all by themselves and take so much abuse) gets paid in NYC right now. The health/retirement benefits and PTO are really bad! Be prepared to pay thousands out of pocket for medical costs. Absolutely the WORST management company I've worked for in my career. I would never have joined if I knew I'd be taken advantage of so much and treated so terribly. Stay away!